Warranty Claim Procedures

For Simply Headsets Products:

  1. Contact our friendly Customer Care team through our Contact Us form.
  2. Provide us your email, name, contact details and your malfunction symptoms.
  3. Our Customer Care team will get in touch with you within the next 24 hours.

What is in our warranty policy?

  • All Simply Headsets products comes with 2-3 years warranty (if not stated otherwise).
  • All product warranty includes replacement for any suspected malfunction of the Simply Headsets products.
  • All faulty Simply Headsets products that is beyond repair by after sales support team will be replaced by a brand new Simply Headsets product (same model variant).
  • All warranty will be handled by our authorized distributor.
  • All free gifts and accessories (if any) are not covered by the warranty policy.
  • All Simply Headsets products not purchased from us are not covered by the our warranty policy.

What to take note for your warranty?

  1. Your warranty card must be valid within 1 year period.
  2. You must print out a copy of your receipt.